Privacy Policy
The Rock Urban Church App
Effective Date: January 22, 2026

The Rock Urban Church (“we,” “our,” or “us”) operates the Rock Urban Church mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use our App. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect

We may collect the following types of information:
1. Personal Information
When you voluntarily provide it, we may collect:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Giving or donation information
  • Prayer requests or messages
  • Event registrations
This information is only used for church communication, event coordination, and ministry purposes.

2. Usage & Device Information
We automatically collect limited technical data, including:
  • Device type
  • Operating system
  • App version
  • General usage data (such as pages viewed or features used)
This data helps us improve app performance and user experience.

3. Financial Information
If you give or donate through the App, your payment is processed by a secure third-party payment provider. We do not store or process your credit or debit card information.
How We Use Your Information
We use your information to:
  • Communicate church updates and announcements
  • Process donations and event registrations
  • Respond to messages or prayer requests
  • Improve the App’s performance
  • Maintain security and prevent misuse
We do not sell or rent your personal data.
Sharing of Information
We only share your information with:
  • Trusted service providers (such as giving platforms, email services, or app hosting services)
  • When required by law
These providers are required to protect your data and use it only to provide services for The Rock Urban Church.

Children’s Privacy
The App is not designed for children under 13. We do not knowingly collect personal data from children. If a parent believes their child has provided personal data, we will remove it upon request.

Data Security
We use industry-standard security measures to protect your information. While no system is 100% secure, we take reasonable steps to protect all data.
Your Rights
You may request to:
  • Access your data
  • Correct your data
  • Delete your data
Requests can be sent to us at the email below.

Third-Party Services
The App may use third-party services such as:
  • Giving platforms
  • Video streaming
  • Analytics tools
These services may collect data according to their own privacy policies.
Policy Updates
We may update this policy from time to time. Any changes will be posted inside the App or on our website.
Our app and webiste are created using the subsplash platform. For more information about Subsplash's privacy policies, visit: https://www.subsplash.com/legal/privacy

Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
The Rock Urban Church
Email: info@therockurban.org